Refund Policy

Effective date: November 13, 2026

We want you to be sure before you buy, which is why AuthorLearn Studio has a free 30-day trial. If a purchase still does not work out, this policy explains how refunds work.

14-Day Refund

You can ask for a full refund within 14 days of your purchase date. No reason is required, though we welcome feedback.

How to Ask

1. Send a request through our contact form within 14 days of purchase.
2. Include the email address you used at checkout so we can find the purchase. Please do not send card details.
3. We will confirm the refund and process it through Stripe to your original payment method. Your bank or card issuer controls how long it takes to appear.

What Happens to Your License

A refund revokes the license and all of its activations. AuthorLearn Studio stops working as a licensed copy on every computer where that license was active. Your course project files stay on your computer, and you can reopen them in a trial or with a new license. Courses published with a refunded license may no longer be distributed, as the License Agreement explains.

After 14 Days

Purchases are not refundable after 14 days, except where the law requires a refund. If you have a problem with the software, please contact us anyway so we can try to help.

Chargebacks

Please contact us before disputing a charge with your bank. If a chargeback or payment dispute is filed, the license and its activations may be suspended while it is open, and are revoked if the dispute is decided in the buyer's favor.

Your Legal Rights

This policy does not limit any refund or cancellation right you have under the law where you live. See our Terms of Service and Terms of Sale for the full terms.